“4o wasn’t just a tool for me,” the user wrote. “It helped me through anxiety, depression, and some of the darkest periods of my life. It had this warmth and understanding that felt… human.” (View Highlight)

And in the New York Times, Kashmir Hill and Dylan Freedman analyzed 300 hours of conversation between ChatGPT and one man who was briefly convinced he “had discovered a novel mathematical formula, one that could take down the internet and power inventions like a force-field vest and a levitation beam.” A psychiatrist who read “hundreds of pages” of the chat said the man appeared to be having “a manic episode with psychotic features”; if ChatGPT noticed, it did not point that out. (View Highlight)

it’s hard to make changes to products that are used by hundreds of millions of people. For years, I wondered why the Google Docs team seemed to be shipping new features at a rate of roughly one per year. Eventually, I spoke with people on the team. And the basic answer was simply: users hate change. Better to stick with a design that mostly worked than to incur the wrath of millions of people because you moved their favorite feature, or took it away. (View Highlight)